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IT Infrastructure Library Foundations V4 (ITIL) 2019

ID : 18083   
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ITIL is the most widely adopted approach for IT Service Management around the world. This course will help you be able to understand and explain the concept of service management as a practice. You will better understand each step along the way, starting with the Service Strategy Process, all the way to Continual Service Process. You will learn best practices and be able to explain why ITIL is successful. You will be introduced to key terms and concepts and be assessed along the way to check for understanding. Details

Class Details



Registration Closes On
Thursday, December 31, 2020 @ 2:00 AM

Schedule Information

Date(s) Class Days Times Location Instructor(s)
Online 24/7 N/A - Online